Privacy policy

 

Privacy Policy

 


This Privacy Policy describes how 21 Sivan (“we”, “us”, “our”) collects, uses, and protects personal information of users who visit or make a purchase from our website.

 

 

 

Information We Collect

 


When you visit our website or place an order, we may collect the following personal information:

 

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by third-party payment providers; we do not store full payment details)

  • IP address, browser type, device information

  • Order history and interactions with the website

 

 

 

 

How We Use Your Information

 


We use personal information for the following purposes:

 

  • To process and fulfill orders

  • To arrange shipping and delivery, including international shipping

  • To communicate with customers regarding orders, support inquiries, or updates

  • To prevent fraud and ensure transaction security

  • To improve our website, products, and customer experience

  • To comply with applicable legal and regulatory obligations

 

 

 

 

Sharing Personal Information

 


We share personal information only with trusted third parties necessary to operate our business, including:

 

  • Payment processors

  • Shipping and logistics providers

  • E-commerce platform and analytics services (such as Shopify)

 


We do not sell, rent, or trade personal information to third parties.

 

 

 

International Data Transfers

 


As we use international service providers, your personal information may be transferred and processed outside of Israel. We take reasonable steps to ensure that personal data is protected in accordance with applicable data protection laws.

 

 

 

Cookies and Tracking Technologies

 


Our website uses cookies and similar technologies to ensure proper functionality, analyze website usage, and improve user experience. You may disable cookies through your browser settings; however, some features of the website may not function properly.

 

 

 

Data Security

 


We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

 

 

Data Retention

 


We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

 

 

Your Rights

 


In accordance with applicable Israeli privacy laws, you have the right to:

 

  • Request access to your personal data

  • Request correction or deletion of inaccurate or outdated information

  • Withdraw consent to the processing of your personal data, subject to legal requirements

 


Requests can be submitted by contacting us using the details below.

 

 

 

Changes to This Privacy Policy

 


We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

 

 

 

Contact Information

 


If you have any questions about this Privacy Policy or our data practices, please contact us:


Email: support@halocalim.com