Refund policy

Return & Refund Policy

We accept returns in accordance with applicable consumer protection laws.

Returns
Items must be returned unused, unworn, and in their original packaging.
To request a return, please contact us at support@halocalim.com within 14 days of receiving your order.

Refunds
Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within a reasonable timeframe.

Shipping costs
Original shipping costs are non-refundable unless required by law.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Non-returnable items
Certain items may not be eligible for return, including:
– Items damaged due to misuse
– Items returned without original packaging